How insuretech is helping AIG and Chubb build loyalty for travel insurers.
Today travellers want to stay connected and flight delays are the single biggest incident disrupting travel – so why not use insuretech to offer a service for both?
Building loyalty has always been about offering services which address customer’s needs most effectively. Travel insurance clearly fulfils a customer need but insuretech gives an opportunity to add value between renewal with products that engage customers and generate revenue.
This month United Networks has launched products with AIG and Chubb that do just this:
IAG Global Travel Guard – Unlimited Global WiFi with AIG travel policies:
Chubb Flight Delay Insurance – Flight delay insurance via an app
Also, as this is all done via a customer app the entire product is offered and fulfilled automatically.
Just one example of how new technology can disrupt markets by giving customers a strong reason to stay rather than simply searching for a new supplier each year.
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